June 14, 2003

BlogSpot Question – Really –

Filed under: Uncategorized — Jim @ 10:50 pm

BlogSpot Question – Really – No Kidding.
This question is directed to those who opened the Blogger site, then clicked to open your blog’s entry page (the one where you write your posts) and found the new version of Blogger on your screen. I am interested in knowing whether any of you are having the same problem I am having.

I have the Blogger product that, I believe, is called BlogSpot Plus 100, which means I PAID to be able to upload files for use in my blog. It has worked quite well in the past. However, with the new version, the goddamned upload feature does not work.

Here are the specifics. After I select a file from my C Drive for uploading, and I click the “Upload” button, a new window opens called, “Image Options.” In this window, one chooses whether to actually display the contents of the file (e.g. an image) in the blog or to insert the file in the blog as a link. (If my description of the problem is not appropriately technical, I apologize. I’m a farookin’ lawyer, not a computer guy.)

OK. So I make my selection (i.e. I click in the little circle in front of the option that lets you view the selected image itself, rather than a link), now what? I noticed that the window does not display a BUTTON that one can click to execute the choice. There is no scroll bar that would expose a hidden button either.

I stared at the screen for a few minutes wondering how people who actually got paid to do this new version could have missed this screw up. Finally, driven by sheer frustration (I wanted to do a post, the centerpiece of which was to have been an image), I began clicking and dragging my cursor through the window, and I discovered that, with some fancy clicking and dragging, I could “scroll” the contents of the window to expose a button on the bottom right labeled “DONE.” Eureka, I thought. The process is a pain in the ass, but I can probably live with it.

Guess what happens when you click the “DONE” button? ABSOLUTELY NOTHING.

I have tried this drill about a half dozen times, and the result is always the same.

I searched all over the Blogger site for something that might help, and all I could find was another “new” feature where one can explain a problem and send it off into cyberspace. Of course, I did that, mindful that Blogger says that this particular new feature is under “heavy construction,” so I am not optimistic about getting an answer. Nowhere could I find a telephone number where I might actually be able to speak with a human being about a service that I am PAYING for.

If I did my job the way the knuckleheads a Blogger do theirs, I would be:
(a) fired
(b) sued for malpractice
(c) disbarred
(d) any or all of the above.

The correct answer is (d).

So, dear readers, I have two questions:

1. Is anyone else experiencing this problem, and, if so, what did you do about it?

2. Does anyone know a phone number where I could reach a real, live person to ask what the heck is up?

I don’t have a comments section (as you can see in this IMAGELESS post), so if you have information responsive to either or both of the above questions, I would appreciate it greatly if you would drop me an E-mail.

Thank you very much.

P.S. I know. I know. I know. I should get the hell off BlogSpot. That is most definitely the long-term solution, but I still would like to solve this immediate and most annoying problem.

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