November 8, 2008

Heading to the Left Coast.

Filed under: Uncategorized — Jim @ 3:25 pm

This has to be a quickie, because I am using Ken’s (my bodyguard’s) computer. Why, you ask? It is because I again have no internet access. I spent about 45 minutes on the phone with a Comcast support person, who couldn’t figure out why I couldn’t get online, because, according to her, my modem is fine. I think all the noodling around at her direction may have made things worse. The wind up is that Comcast will come to The House by the Parkway on Wednesday and I will be offline until then.

As it happens, Wednesday is OK, because I am heading off to the Left Coast tomorrow (business) and will return Tuesday evening.

The Young lady at Comcast was very nice, and I assured her that I understood that my connectivity problems were not her fault I did ask her to remind her management that, for me, Verizon FIOS is one phone call away.

Anyway, I have to get ready for an early morning flight.

Play nice.


  1. Gah — the Left Coast? Why would you even go to that awful den of dhimmitude, where people regularly make caca on our flag and march in pro-Palestine/anti-Israel rallies wearing Arafat-like keffiyahs on their necks / around their heads?

    Oh, don’t answer that. Just curious, though: At what level of galloping customer dissatisfaction do you think Comcast will decide to get its shit in one sock and improve its crappy service which nobody likes?

    Comment by Erica — November 8, 2008 @ 8:00 pm

  2. Why do you have a bodyguard? Are you hunted?

    Comment by Stankleberry — November 8, 2008 @ 11:42 pm

  3. I think it’s WELL past time for you to call Verizon for FIOS. I expect you’ll be ever so much happier — not only with the service, but the speed.

    Comment by DMerriman — November 8, 2008 @ 11:49 pm

  4. Listen to DMerriman! You need to change and the unreliability of Comcast is unacceptable!!!! Have fun on the left coast. We’ll miss you.

    Comment by Teresa — November 9, 2008 @ 12:46 am

  5. I second DMerriman’s and T’s suggestions, Jim. Seriously, screw Comcast, man. They just aren’t performing, and we don’t reward bad behavior, do we? No, we don’t.

    Comment by dogette — November 9, 2008 @ 9:35 am

  6. Nope we elect bad behavior to President

    Comment by james old guy — November 9, 2008 @ 2:15 pm

  7. Hope you have a good trip. 🙂

    Comment by Richmond — November 9, 2008 @ 4:20 pm

  8. Tell everybody over there Tommy said hello.

    Then take a swing at them.

    They’ll know why.

    Comment by Tommy — November 9, 2008 @ 11:36 pm

  9. I apologize for the inconvenience.

    I will make sure that the service call is completed successfully on Wednesday. I can also reach out to my contacts and see if we can send out a tech sooner than Wednesday.

    Please feel free to contact me if you are interested in my assistance.

    Best Regards,

    Mark Casem
    Comcast Corp.
    National Customer Operations

    Comment by Comcastcares1 — November 10, 2008 @ 1:25 pm

  10. thank you

    Comment by hoosierboy — November 11, 2008 @ 10:59 am

  11. […] recently made a trip to this side of the country. I’m not exactly sure where he went, but I’m pretty sure he didn’t stop in at […]

    Pingback by Dude Walks Into A Bar... — November 17, 2008 @ 10:45 pm

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